Refund Policy
Last Updated: June 2026
Introduction/Purpose
This Refund Policy outlines the terms and conditions under which Boardscraping will process refunds for services provided through the website boardscraping.info. This policy is designed to ensure transparency and fairness while providing maximum legal protection for Boardscraping.
Scope and Applicability
This policy applies to all users of the services offered by boardscraping.info. By using our services, you agree to the terms outlined in this Refund Policy. This policy is governed by the laws of the United States and is applicable to all transactions conducted through our platform.
Definitions
- “User”: Any individual or entity that accesses or uses the services provided by boardscraping.info.
- “Services”: The software as a service (SaaS) offerings provided by Boardscraping through boardscraping.info.
- “Refund”: The return of funds to a User for services that have been purchased but not satisfactorily delivered as per the terms of this policy.
Main Policy Content
1. Refund Eligibility
Users may request a refund under the following circumstances:
- If the service is not delivered as promised within the specified timeframe.
- If the service is found to be defective or not functioning as described.
- If the User cancels their subscription within the first 30 days of the initial purchase.
2. Refund Request Process
To initiate a refund request, Users must:
- Contact Boardscraping via email at [email protected] or by phone at +18163104961.
- Provide a detailed explanation of the reason for the refund request.
- Submit the request within 30 days of the service delivery date.
3. Refund Processing Time
Refund requests will be processed within 14 business days from the date of receipt of the request. Users will be notified via email regarding the status of their refund.
4. Non-Refundable Services
The following services are non-refundable:
- Any services that have been utilized beyond the initial trial period.
- Custom services or features that have been specifically tailored to the User's requirements.
- Fees for additional services or upgrades that have been accepted by the User.
User Rights and Obligations
Users have the right to request a refund as outlined in this policy. However, Users are obligated to:
- Provide accurate information when submitting a refund request.
- Adhere to the timelines specified in this policy for refund requests.
- Understand that repeated refund requests may result in the suspension of their account.
Limitations and Disclaimers
Boardscraping shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses. The maximum liability of Boardscraping for any claim arising out of or relating to this policy shall not exceed the amount paid by the User for the services in question.
Data Protection/Security
Boardscraping is committed to protecting the privacy and security of User data. Any personal information provided during the refund process will be handled in accordance with our Privacy Policy. Users are encouraged to review the Privacy Policy for more information on how we collect, use, and protect personal data.
Changes to Policy
Boardscraping reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on boardscraping.info. Users are encouraged to review this policy periodically to stay informed of any updates.
Contact Information
If you have any questions regarding this Refund Policy, please contact us at:
Company: Boardscraping
Phone: +18163104961
Email: [email protected]
Address: Empire State Building, 350 5th Ave, Floor 18, Office 42, New York, NY 10118, United States
Governing Law and Jurisdiction
This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Boardscraping is incorporated, without regard to its conflict of law principles. Any disputes arising out of or related to this policy shall be resolved in the competent courts of that jurisdiction.